Last update: November 15, 2017
The following privacy policy details how TRADEBIT.EXCHANGE ("TB") collects, uses, and protects your personal information when you visit or login to the TRADEBIT.EXCHANGE platform. Use of this platform constitutes consent to the data collection and use and security practices detailed herein. We post changes to our privacy policy on occasion. We therefore recommend that you consult this page frequently or at any time should concerns arise. If any significant changes are made, as is required by law, we will notify all of our site users.
COLLECTING PERSONAL INFORMATION
There are three categories of personal information collected by our system when you access the TB platform.
1. AUTOMATICALLY TRANSFERRED INFORMATION SENT FROM YOUR COMPUTER OR MOBILE DEVICE
This information is routinely collected by most any website you visit and may include:
*We do not knowingly collect this information from any user under 18 years of age.
2. PERSONAL CONTACT AND FINANCIAL INFORMATION WILLINGLY PROVIDED
This information is limited to what the user personally enters at its own will into the system when using the platform and may include:
Only a valid email address is mandatory in order to register an account. To use all services on the platform, the user must enable a two factor authenticator security measure.
Some users may choose to provide us or publish on their ads personal information such as social media accounts like Facebook or Twitter in order to link accounts or verify personal information. Sharing such information constitutes consent to allow TB to store this information in your account. It does not give us the ability or right to share that information with any third party or to post on or use your social media account in any way.
3. INFORMATION ABOUT YOUR TRANSACTIONS AND WEBSITE ACTIVITIES
All of your account activity is logged in the system. This includes your pending and past transactions, currency balances, withdrawals and deposits. This is to protect your account as well as other TB account holders from fraud as well as malicious software and security breaches such as by spyware or other malware that may cause harm to you or other TB users.
STORING AND PROTECTING YOUR INFORMATION
The information discussed in this privacy policy is limited to personal information that may be used to identify a specific person/user. This differs from anonymous information which cannot in any way be used to identify you. All the information we store that may in any way be used to identify you is treated with the greatest degree of caution. Your security is of primary importance to us. We prevent using all the technology available to us any unauthorized use, access, leak, changes, or loss to your personal information.
To this end, we store all client information in secure environments. Blockchain information is stored in cold storage, offline. We comply with all regional and international laws in terms of the safeguarding all of our clients privacy and information. We restrict access to all of ur infrastructure both physical and online. We authorize access to client information only to staff who require access to fulfill their job responsibilities. All staff with access to sensitive information are monitored and properly trained to ensure compliance with regulations.
We securely store all client information throughout the duration of your use of TB as well as for up to five years afterward in order to comply with all laws and resolve any disputes regarding transaction history.
USING YOUR INFORMATION
The information we collect is primarily intended to facilitate account access and provide smooth functionality of the site and its features. The ways in which we make use of the information may include:
- To provide site functions and customer service
- To troubleshoot technical problems and provide support
- To record transactions and exchanges as well as notify you of such transactions
- To collect fees.
- To prevent illegal activities or violations of our terms of use such as fraud, or other financial crimes
- To measure the effectiveness of our design, layout, and site functionality
- To provide targeted services, marketing, and offers specific to your site uses and interests
- To verify your identity when required
TB will not make use of your personal information in any way other than the above listed purposes except with your expressed permission. We may request such permission in rare instances where, for instance, sharing your information may improve our services or facilitate joint services. You will always be given the chance to accept or decline the sharing of your information in this way.
SHARING YOUR INFORMATION WITH THIRD PARTIES
The only information TB might share with third parties are you email and wallet public address in order for you to use third party services, this means such act will only occur in case you decide to use third party services that require such information.
Please be aware that each third party has its own privacy policy and practices relating to their use and protection of personal information. TB does not control their information sharing practices external to transactions directly to and from our platform. We recommend referencing their privacy policies if you have any concerns.
USING YOUR INFORMATION FOR MARKETING
TB does not for any reason share or sell our clients' personal information to any third parties for the purpose of marketing. All contact that we make with our clients is related to your account and notifications relating to transactions or other changes. Any communication that we make that is for marketing or not related specifically to your account will come with an unsubscribe option included. You will always be able to opt out of any type of communication from us, except for specific account notifications.
USING COOKIES
Use of the TB website constitutes consent to our use of cookies. Cookies are micro data files stored on your computer in order to identify you and your past browsing information. They are used by most websites. We use cookies in order to:
- Recognize you as a TB user
- Customize the content you see
- Track the effectiveness of affiliate or marketing campaigns
- Collect basic information about your computer, device, and browser in order to prevent security
- Breaches and improve functionality of the website
We use both "session" and "persistent" cookies in order to effectively achieve the above results. "Session" cookies are used to improve the website function within a single session, "persistent" cookies stay on your computer after you logout in order to remember your preferences next time you visit.
All of the cookies we collect are encoded so that no third-party can intercept or use any of the information collected in them. You can always opt out of the use of cookies on our site using your browser's cookie prevention add-ons or plugins.
MAKING UPDATES TO YOUR PERSONAL INFORMATION
You can update or remove any of the information stored in our system by contacting us here. If you decide to close your TB account, the information contained in it will be automatically moved to a separate database and marked as closed. As detailed above, we will keep your information in our database for a period of time as required by law for fraud protection. This measure allows us to ensure that a user suspected of fraud cannot simply close their account and open another one to avoid detection. Upon closure of your account, the use of and access to your information is limited to fraud protection. TB will not share it with any third parties with the exception of law enforcement if required for investigations of fraud or financial crimes.